Answers to FAQs

What if my Physician writes me a referral to somewhere else?

No problem!  All prescriptions for Physical Therapy can be used with any physical therapy provider of your choice (yes, even if another location is specified on the order).  We have many long standing relationships with Physicians and Specialists in the Greater Chattanooga area and are happy to reach out to establish and communicate details of your care with your referring provider.

My neck is killing me by the end of the day...can you help me?

Yes!  There are typically many factors at play with neck pain.  This can include but is not limited to stress, sleep, work space setup, muscle imbalances, compensatory movements, hydration, and nutrition.  A good physical therapy assessment will take a deeper look into what is truly causing your pain and create a customized, easy to understand plan to move forward.

Can HiFLEX help with feeling so dizzy it becomes unsafe?

Absolutely!  Dizziness is often a dysfunction of the vestibular system (located in your inner ear).  There are specific tests that can be performed to test the cause of dizziness. Once this is determined, treatment protocol may be followed. 

Do I need an MRI if I have a burning or numbness sensation?

Physical therapists are able to locate the cause of abnormal sensation and strength deficits, reduce, and typically eliminate them.  The low back can be a leading contributor to sensory changes in the legs even if no back pain is present.  Conservative care is much safer and more affordable than (often unnecessary) spine surgery.

Do you treat back pain?

Yes! We have a variety of ‘tools’ in our belts to treat your back pain, to help find the root cause of your pain, and help you get back to your life.

Why should I choose HiFLEX over another outpatient provider?

HiFLEX puts a large emphasis on QUALITY of personalized one on-one-care.  We know your time is valuable and strive to maximize every minute of your session.  We firmly believe that there is significant value in hands-on-care and incorporate evidence-based manual therapy techniques to optimize the progression of your care to meet your specific expectations.

Why does my knee randomly hurt or pops? I exercise, why try PT?

Being active does not mean that you are necessarily preventing knee pain.  Knee pain is often caused by joints either above or below it as well as muscle weakness/imbalance.  This can be detected with a thorough physical assessment.  Physical Therapy often has the same if not better long term outcome as compared to surgical interventions. 

Can HiFLEX help with constant knots in the muscle?

The shoulders, neck, and shoulder blade area are very common locations for “knots” or “trigger points”.   Instead of only spot treating these locations, we determine the underlying cause of this irritation which often allows patients to learn how to reduce their pain on their own and experience significant reduction in baseline pain and tension levels.

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